Privacy Policy

Privacy Policy – Positive Dog Products
 
Positive Dog Products is committed to ensuring your security when ordering online.
 
Collecting Personal Information
To place an order you are required to register with us so we can provide the service you are requesting.  During registration you will be asked to supply your name, email address, physical delivery address and phone number.  We take measures to protect your personal information for unauthorized access, loss, misuse, disclosure and alteration.
 
We may periodically send promotional emails about new products, special offers or information we think you may find interesting using the email address which you have supplied.
 
Payments/Credit Cards
We provide online shopping using your Credit Card. To ensure secure payments we use the lastest 128 bit encryption technology (SSL) supplied by eWay.  Your credit card payment are processed by eWay and we do not receive a copy of your credit card number. eWay is a trusted Australian Credit Card processor that is used by thousands of websites to process credit cards online. 
 
We reserve the right if required to contact the purchaser prior to any goods being shipped to ensure the transaction is not fraudulent. If contact cannot be made we may withhold the shipment of the goods and refund any money immediately to the credit card used in the initial transaction. 
 
Cookies and Other Technology
Cookies allow us to better understand user behaviour. They allow web application to respond to you as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your brower setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 
 
Controlling your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. 
 
If you believe that any information we are holding on you is incorrect or incomplete, please email us at admin@positivedogproducts.com.au and we will promptly correct any information found to be incorrect.
 
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